You must let us know 24 hours before the class via email at pinkladies@live.co.uk if you cannot make the session in order to be able to claim a catch-up session. If we do not have an email (please note other forms of communication such as Facebook/ Instagram will not be counted) then we do not have the evidence that you have missed a session. Of course, if you are not planning to claim your catch up or lost lesson then that is fine. What we cannot have is several people asking for discounts for the next course due to missed lessons this is not how it works and voids the whole point of a prepaid course. From this course onwards discounted follow-on courses due to missed lessons will not be allowed. If you know you are going to miss a lesson of the following course due to holidays/work, please discuss this with us before booking on so we can arrange a catch-up session and ensure someone else can book on that week.